3.1.2.1 Select Customers and Manage Programs

This section provides a description of the “Select Customers and Manage Programs” business process, including:

w	Brief Description

w	Actors/Roles

w	Business Process Diagrams

w	Select Customers and Manage Programs Process Model - Page 1

w	Select Customers and Manage Programs Process Model - Page 2

w	Select Customers and Manage Programs Process Model - Page 3

w	Select Customers and Manage Programs Process Model - Page 4

w	Select Customers and Manage Programs Process Model - Page 5

w	Select Customers and Manage Programs Detailed Process Model Description

w	Related Training